How we work

Deaf woman sitting opposite a speaker and a BSL interpreter

BSL/English Interpreter and Translators

We provide professional BSL interpreters who bridge communication between Deaf BSL users and hearing people in real time. From meetings and education to medical appointments and events, our qualified interpreters ensure clear, accurate, and respectful communication in any setting.

Community-support-worker

Communication Support Workers

Our Communication Support Workers assist Deaf and hard of hearing people in educational and training settings. They support both learners and educators, promoting equal access and independence while maintaining professional standards and confidentiality.

Electronic Notetakers

Electronic Notetakers turn spoken English into clear written notes in real time, helping Deaf and hard of hearing people focus on what’s being said. Ideal for education, conferences, employment, and community settings, this service ensures important information is captured accurately and accessibly.

Deaf Awareness Courses

We provide Awareness training for organisations in London to improve communication with Deaf people. Our sessions cover Deaf culture, barriers, everyday communication tips, and how to offer better access. Ideal for healthcare, social care, and customer-facing teams.

Subtitling

Our professional subtitling service makes your videos inclusive and accessible to Deaf and hard of hearing audiences. We create clear, well-timed subtitles for lectures, training videos, webinars, events, marketing content, and more — helping your message reach everyone effectively.